Telos NX12 User Manual download pdf (Page 46)

36 | Section 4

Calls placed on screened hold in this manner are being queued up from the ﬁrst selected to

the last one selected by the screener. e next caller line icon is represented by a blinking check

mark.

If there is no screener to select and order calls, the line which has been ringing the longest will

be selected instead. If no line is ringing, the line on hold the longest will be selected.

Note that if the handset is oﬀ-hook, the caller will be directed to the handset, using the same

priorities outlined above.

Producer Mode

e Next button will select the line which has been ringing longest. If no line is ringing, it

selects the line that has been on (normal) hold longest.

When Next is pressed, any unlocked caller will be dropped. It is also possible to conﬁgure the

system to put the caller back hold instead. See the ‘Direct Hold’ feature, Section 5.6.

Block All

Pressing this key will clear all lines except lines on-air, on the handset, on hold and ‘priority’

lines such as the studio hotline. is allows you to prevent early callers from getting in on

contests until after the DJ has made the announcement and turned oﬀ block all.

Ringing lines, other than lines designated priority, will be dropped and blocked from accepting

any calls. For ISDN lines, the caller may get a busy signal, or they may continue to hear ringing.

For analog lines, the ringing calls will be connected to a silent audio channel. Further calls will

get a busy signal.

Pressing Block All again will release the lines and allow incoming calls.

Dialing Keypad

ese are used for dialing out, which can be on the handset, on the speakerphone, or on-air.

ey remain active during a call for voice mail and other services.

Function Buttons

Speakerphone Button

is button places a call that is on the handset onto this Desktop Director’s built-in speaker-

phone. If the handset is on-hook this button places the next line selected on the left column on

the speaker phone.

Mute Button

is button mutes the handset microphone and hands free microphone on the Desktop

Director. e LED beside this button will light to indicate that these microphones are muted.

Pressing this button again will cancel the muting function.

Hook ﬂash/Transfer

is button performs a hook ﬂash (brieﬂy interrupts loop current) on POTS lines. Depending

on the telephone lines used, this key may serve to activate features such as transfer or 3-Way

Calling. is button does nothing on ISDN lines.

User Assigned Control Button

is button controls an output on the parallel control port. is output can control equipment

external to the Nx12 such as the “delay dump” input on an obscenity delay unit.

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Telos NX12 User Manual Page 46